rememberwell.com.au

Who to notify when someone dies

A checklist for Australia. There is no deadline for most of this: work through it over the coming weeks. Have the death certificate and the person's account numbers nearby.

For:Executor:

Start here

	Who	How	Date and reference
	Australian Death Notification Service (tells many banks, super funds, telcos and utilities at once, free)	deathnotification.gov.au, using details from the death registration

Government

	Who	How	Date and reference
	Services Australia (Centrelink, Medicare, Child Support)	132 300, or the Advice of death form (SA116)
	Medicare, for a family card	132 011
	Australian Taxation Office	Online form plus an interview at a participating Australia Post outlet, or the paper form by mail
	Australian Electoral Commission	13 23 26 or the AEC online form
	Department of Veterans' Affairs, if they had DVA support	133 254
	My Aged Care, if they had aged care services	1800 200 422
	Child Support, if they paid or received it	131 272
	Overseas pension, if they received one	Centrelink International Services, 131 673
	Australian Passport Office, if they held a passport	Passport Office
	Driver licence and vehicle registration	Your state transport authority
	Local council (rates and services)	Council customer service

Money and insurance

	Banks and credit unions	Any not reached by the notification service
	Superannuation funds (may pay a death benefit)
	Insurers: life, home, contents, car, travel
	Private health fund
	Credit cards, loans and hire purchase
	Funeral insurance, funeral bond or prepaid funeral
	Share registries and investment platforms

Home

	Landlord, or tenants if they rented out a property
	Electricity, gas and water
	Phone and internet
	Australia Post, to redirect or hold mail

People and services

	Family, friends and the executor of the will
	Employer, school, TAFE or university
	Doctors, dentist, specialists and any hospital they attended
	Solicitor, accountant and financial adviser
	Clubs and associations, library and other services

Last, when you're ready

Email, social media, streaming and other subscriptions

Most platforms have a form for reporting a death

Tick these off online, with the links for your state, and share the load with family. Scan to start Remember Well• free, or visit rememberwell.com.au.
If today feels like too much: Lifeline 13 11 14, Griefline 1300 845 745.

This checklist is from Remember Well•, free guides and tools for families after a death and for planning ahead. Find the full guide, and more, at rememberwell.com.au

Based on the Services Australia checklist and phone numbers, checked November 2026. General information, not legal or financial advice. Full guide with sources: rememberwell.com.au/resources/who-to-notify-when-someone-dies-australia