First steps
We're sorry for your loss. Remember Well• guides you through what needs to happen in the first hours and days — clearly, calmly, one step at a time. You don't need to do everything today.
Access the full guideIn the first hours
A medical practitioner needs to confirm the passing before any arrangements can begin.
A funeral director needs to be contacted promptly. You don't need to make any service decisions yet.
Let the people who need to know right now know. Everyone else can follow over the coming days.
Today
A will or written funeral wishes — locate these if you can. Don't worry if you can't find anything.
The guided planner walks you through every decision for the farewell, saved automatically as you go.
Grief is exhausting. Eat something. Accept help. Very little is truly urgent in the first 24 hours.
In the next few days
Deaths in Australia must be registered with your state or territory registry. Your funeral director will usually help.
Meet with your funeral director to confirm. Your Remember Well• summary document makes this conversation much easier.
There's admin that follows a funeral. Remember Well•'s Beyond the Service guide covers all of it when you're ready.
Create your account to access each step with detailed guidance, helpful links and your guided planner.
Start free →Planning ahead instead? That's here →